Delete your SmallCaps account
Use this page to submit an in-app account deletion request. You do not need to email support to start the process.
Last updated: 12 March 2026
Submit account deletion request
Submit your request directly in the app. Once submitted, we start the deletion process and sign you out automatically.
Data that is deleted
- Your SmallCaps account profile and onboarding preferences
- Watchlists, saved tickers, notification settings, and push tokens
- Portfolio data and any simulated account records you created in the app
- Marketing preferences and non-essential support history tied only to the app account
Data we may retain
- Records we must keep to comply with legal, regulatory, tax, accounting, fraud-prevention, or security obligations
- Identity verification, compliance, and audit records where retention is required by law
- Information needed to resolve disputes, enforce agreements, or complete outstanding transactions
Retention period
After your in-app request is submitted, we process deletion of account data that is not required to be retained. Some records may be kept for the period required by applicable law, regulation, fraud-prevention, tax, accounting, or dispute-resolution obligations. For financial-services and compliance records, that retention period is typically up to 7 years from account closure or from the relevant transaction, and may be longer if required by law.
Related privacy information
For more detail on how SmallCaps and Volatility Group handle personal information, see our Privacy Policy.